1. Introduction
Best Graphic Cards USA, operated by BGCU Technologies LLC (“Company,” “we,” “our,” or “us”), is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you access our website, purchase products, or interact with our services.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
When you interact with our website, we collect information necessary to process orders, provide customer service, improve user experience, and comply with legal obligations.
When you place an order or create an account, we collect personal details such as your full name, billing and shipping address, email address, and phone number. This information is required to accurately process your purchase, arrange shipment, communicate order updates, and verify transactions. We also maintain records of your order history to assist with returns, warranty claims, and customer service inquiries.
Payment information is processed securely through third-party payment providers. We do not store full credit or debit card numbers on our servers. Payment processors handle sensitive financial data in compliance with industry security standards.
In addition to information you provide directly, we automatically collect certain technical data when you visit our website. This may include your IP address, browser type, device type, pages visited, time spent on pages, and referral sources. This data helps us understand how visitors use our site, improve performance, enhance security, and detect fraudulent activity.
3. How We Use Your Information
The information we collect is used strictly for legitimate business purposes.
We use personal information to process and fulfill orders, including confirming purchases, coordinating shipping, and providing delivery updates. Contact information such as email and phone number allows us to communicate regarding order confirmations, shipping status, returns, warranty claims, or customer service inquiries.
We use automatically collected technical data to analyze website traffic patterns, identify potential security threats, prevent fraudulent transactions, and improve overall website functionality and performance.
If you voluntarily subscribe to marketing communications, we may send promotional emails regarding new products, special offers, or company updates. You may unsubscribe from marketing emails at any time using the unsubscribe link included in each message.
We do not sell personal information to third parties.
4. Payment Processing
All payment transactions are securely processed through trusted third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements. These providers encrypt and securely process payment data. Best Graphic Cards USA does not store complete payment card details on its servers.
This ensures that financial information remains protected and reduces the risk of unauthorized access.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, maintain your shopping cart session, improve site functionality, and analyze traffic patterns.
Analytics tools may collect anonymous usage data to help us understand visitor behavior and optimize website performance. Some cookies may also assist in delivering relevant advertisements.
You can modify your browser settings to disable cookies; however, certain features of the website may not function properly if cookies are disabled.
6. Third-Party Service Providers
To operate efficiently, we work with third-party service providers who assist with payment processing, shipping and logistics, website hosting, analytics, and marketing communications. These service providers receive only the information necessary to perform their designated services and are contractually obligated to safeguard your data.
We ensure that any third party handling customer information maintains appropriate security and confidentiality standards.
7. Data Sharing and Disclosure
We do not sell, rent, or trade personal information to third parties.
Information may be shared only when necessary to fulfill customer orders, comply with legal obligations, enforce our policies, prevent fraud, or protect our rights and property. In the event of a merger, acquisition, or business restructuring involving BGCU Technologies LLC, customer information may be transferred as part of business assets, subject to the same privacy protections outlined in this policy.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. This includes maintaining order records for accounting, tax, legal, warranty, and customer service purposes.
Once information is no longer required, it is securely deleted or anonymized in accordance with applicable regulations.
9. Data Security
Best Graphic Cards USA implements appropriate technical and organizational security measures to protect customer information. These measures include SSL encryption, secure hosting environments, restricted access controls, and monitoring systems designed to prevent unauthorized access or misuse of data.
While we take reasonable steps to protect your information, no online platform can guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including the right to request access, correction, deletion, or restriction of processing of your information. You may also request a copy of the personal data we hold about you.
Requests regarding your personal information may be submitted using the contact details provided below. We will respond in accordance with applicable laws.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to remove that information.
12. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using our website, you consent to such transfers in accordance with this Privacy Policy.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date. Continued use of the website after changes indicates acceptance of the updated policy.
14. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact:
Best Graphic Cards USA
Operated by BGCU Technologies LLC
Address: 5440 SW Westgate Dr #248, Portland, OR 97221, USA
Email: privacy@bestgraphiccardsusa.com
Phone Number: +1 (720) 504-6580
Whatsapp: +1 (720) 504-6580