1. Order Processing Time
All orders placed through Best Graphic Cards USA are processed within one to three (1–3) business days, excluding weekends and federal holidays. Orders placed after business hours may begin processing on the next business day.
Processing includes payment verification, fraud screening, order confirmation, and secure packaging preparation. High-value electronics such as graphics cards may undergo additional verification to protect customers from unauthorized transactions.
Once your order has been processed and prepared for shipment, you will receive a confirmation email containing tracking information.
2. Shipping Methods and Carriers
We partner with reputable national carriers to ensure secure and reliable delivery. Shipping carriers may include USPS, UPS, or FedEx, depending on destination, package size, and service level selected at checkout.
All shipments are fully trackable. Customers will receive tracking details via email once the package has been dispatched.
For high-value items, signature confirmation may be required upon delivery to ensure safe receipt.
3. Shipping Rates
Shipping costs are calculated at checkout based on package weight, dimensions, shipping destination, and selected delivery method.
Promotional free shipping offers, if applicable, apply only to standard shipping within the United States and may exclude certain remote locations.
All shipping charges are clearly displayed before order confirmation.
4. Delivery Time Estimates
Estimated delivery times vary depending on the selected shipping method and destination. Standard shipping within the United States typically takes between three (3) and seven (7) business days after dispatch.
Expedited shipping options, when available, may reduce delivery time.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, or unforeseen logistical issues beyond our control.
5. Shipping Coverage
Best Graphic Cards USA currently ships within the United States. International shipping, if offered, may be subject to additional customs fees, import duties, and taxes imposed by the destination country.
Customers are responsible for any customs duties, import taxes, or brokerage fees associated with international shipments.
We are not responsible for delays caused by customs processing.
6. Order Tracking
Once your order has been shipped, you will receive an email containing tracking information. Customers may use this tracking number to monitor delivery progress directly through the carrier’s website.
If you do not receive tracking information within three business days of placing your order, please contact our support team.
7. Lost or Delayed Shipments
If a shipment appears delayed beyond the estimated delivery timeframe, customers should first check the carrier’s tracking portal for updates.
If a package is confirmed lost in transit, we will initiate an investigation with the carrier. Replacement or refund decisions will be made after confirmation from the shipping provider.
Best Graphic Cards USA is not responsible for delays caused by incorrect shipping addresses provided at checkout.
8. Address Accuracy
Customers are responsible for providing accurate and complete shipping information at the time of purchase. Orders shipped to incorrectly entered addresses may incur additional reshipping fees.
If an order has not yet shipped, customers may request an address correction by contacting our support team immediately.
9. Refused or Undeliverable Packages
If a package is refused or returned to sender due to failed delivery attempts or incorrect address information, the customer may be responsible for additional shipping fees. Original shipping charges are non-refundable in such cases.
10. Damaged Packages
If your package arrives visibly damaged, you should document the condition immediately and notify us within 48 hours of delivery. Photographic evidence may be required to assist with carrier claims.
We will work with the shipping carrier to resolve confirmed damage cases and arrange a replacement or refund when appropriate.
11. Contact Information
For shipping-related inquiries, please contact:
Best Graphic Cards USA
Operated by BGCU Technologies LLC
Address: 5440 SW Westgate Dr #248, Portland, OR 97221, USA
Email: sales@bestgraphiccardsusa.com
Phone Number: +1 (720) 504-6580
Whatsapp: +1 (720) 504-6580